Domestic Shipping(US):
We typically ship out orders within 24-48 hours. We ship via USPS or UPS and will send a tracking # once your order has shipped. If you paid for priority shipping, it typically takes 2-3 business days once the order has shipped. Standard shipping typically arrives in 5-7 days...or sooner! UPDATE 1/1/2022: We are currently experiencing longer than usual shipping times due to COVID-19. Please bear with us and the USPS during these unprecedented times.
Free Shipping:
Free shipping is applicable for orders over $50 to addresses in the U.S. If you use a discount code or offer which drops your total below $50, the free shipping will not apply. Free shipping is a promotional offer where the value and availability may change at any time
International Shipping:
UPDATE 1/1/2022: We have resumed shipping internationally however, we have discontinued shipping via USPS. We are now shipping via UPS, which is why the cost may be higher than expected. UPS gives us the ability to track the package all the way to your doorstep whereas USPS left the package status unknown as soon as it left the US.
If you would rather pay a lower shipping cost, please email us for a rate via USPS.
We are based out of Tampa, Florida, United States and we ship worldwide.
We ship via USPS- please be aware of your countries customs policies when ordering.
**We are not responsible for items that are held at customs or charged a customs fee**
Price for shipping is determined by package weight- you can see shipping cost at checkout before placing your order.
*Please double check your address before submitting orders- we are not responsible for incorrect address submissions*
Returns/Exchanges:
Please click here to view our return policy or to initiate a return or exchange
Wholesale:
If you are interested in becoming a reseller of Barbells & Ponytails, please email us at info@barbellsandponytails.com
Military/First Responder Discount:
If you are an active duty military or first responder, we'd like to thank you for your service with 20% off. Please click HERE to get verified!
Size Charts:
Please click HERE to view our size charts
Clearance Items:
Items on clearance are final sale and cannot be returned or exchanged. Discounts are not applicable to clearance items unless otherwise specified.
Sales/Specials/Discount Codes:
Sales/specials cannot be combined with any other discount or coupon code...discounts cannot be "stacked". Sales/coupons/specials are not applicable on previous purchases or purchases made through Amazon.com.
If you win a discount through the spinner, it can not be combined with any other special currently running. However, you can choose to use whichever discount is greater.
Coupons/Sales/Specials do not apply to products that are already marked down or on clearance unless otherwise specified.
Sales offered on our site will be applied automatically- discount is reflected at checkout. If you have a coupon code that you'd rather use, you may remove the current sale code and apply your code at checkout.
Free Shipping only applies to shipping addresses within the United States on purchases over $50 AFTER discount is applied
